O2 Introduces 'Report Junk' Button for iPhone Users

O2 customers with iPhones will now have access to a new feature in iMessage that can help tackle phishing scams. This 'report junk' button allows users to easily report suspected scams to O2, who can then investigate and block the senders. It takes just minutes to set up and is the first of its kind for UK operators.

Fighting Back Against Fraudsters Made Easier

O2 spokesperson said, "We’re making it quicker and easier than ever for customers to fight back against fraudsters. Our latest anti-fraud tool gives customers the option to quickly report texts and block fraudulent numbers to help everyone stay safe."

Previously: Forwarding Texts & Calls, Now: A Click of a Button

In the past, O2 customers had to manually forward suspicious texts and calls to report them. With the new 'report junk' button, iPhone users can now report scam texts in just two clicks when they receive a message from someone outside of their contact book. This allows O2 to investigate and block senders, as well as improve its mobile security technology.

Unlocking the New Feature

To access the new feature, O2 customers will need to download Apple's new operating system iOS 17. Simply go to Settings > General > Software Update to see if there are any updates waiting to be downloaded and installed. The latest update as of October 4 is iOS 17.0.2.

Note: The 'report junk' button will only appear if you receive a message from someone outside of your trusted contacts. Customers using older versions of iOS or other devices will still have to rely on O2's standard reporting system.