In a world of texts and calls, Lizzie Post provides new rules to guide us

Phone etiquette can often be quite a challenge. Is there a polite way of saying you are busy when someone calls? Etiquette expert Lizzie Post, co-president at the Emily Post Institute in the US, has devised a new list of rules to guide us through the potential pitfalls of texts and calls. Here are some tips on how to use your phone politely:

1. Always text before calling

Before giving someone a call, it's always a good idea to send them a text to check if they are available. This simple message ensures that you're not interrupting something important and it shows consideration for the other person's time.

2. No need to pick up

If you're busy or simply not in the mood to talk, it's okay to reject a call. You can even set up an automated text message to let the caller know that you'll call them back later.

3. Don't double ring

If someone doesn't answer your call, resist the urge to call them again immediately. Unless it's an emergency, it's better to send a text asking for a callback when they have a chance.

4. Use the phone for difficult conversations

While texting is convenient for most conversations, there are times when a phone call is necessary. If you know that the topic you need to discuss may lead to an awkward or argumentative conversation, it's best to have it over the phone to avoid potential miscommunication.

5. Avoid public speakerphone use

Using speakerphone in public can be inconsiderate to those around you. Instead, opt for headphones for hands-free calls or FaceTime sessions with friends.

6. Put your phone away

When on a date or spending time with family and friends, it's important to be present and engaged. Keeping your phone off the table and not giving in to distractions from notifications shows respect for those you're with.

7. No video calling on the move

During a video call, give the other person your undivided attention by staying in one place. Constantly moving around or multitasking can be disorienting for the other person. If necessary, opt for a voice call instead.

8. Don't leave voicemails

In today's digital age, voicemails are becoming less relevant. Unless you know the recipient would appreciate a voicemail, it's better to send a text asking them to call you back.

9. Put your phone on vibrate

Keep your phone on vibrate or silent, especially in public. Avoid annoying ringtones or constant message notifications that may disrupt others or distract you from a conversation.

10. Embrace phone conversation

While texting is more common nowadays, talking on the phone still has its benefits. Engaging in real-time conversations can strengthen relationships and improve mental health. Just remember to text ahead to ensure the other person is available.

By following these rules, you can navigate phone etiquette with ease and consideration. It's all about being mindful of others and creating a positive communication experience.